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Celebrating its 80th year as an industrial technology leader, Kennametal Inc. delivers productivity to customers through materials science, tooling and wear-resistant solutions. Customers across aerospace, earthworks, energy, general engineering and transportation turn to Kennametal to help them manufacture with precision and efficiency. Every day approximately 10,000 employees are helping customers in more than 60 countries stay competitive. Kennametal generated nearly $2.4 billion in revenues in fiscal 2018. Learn more at


Customer Service (Industrial/Vendor Relations)

Fort Mill, SC



Job Summary


This Customer Service role focuses on vendor relations, providing front-line support for Kennametal reconditioning operations. The Customer Service representative will manage vendors, order entry, order expedites, quoting, returns, and price/availability. This position will be based in Fort Mill, SC.



  • Perform basic tasks usually under direct supervisor, or within well-defined procedures related to Purchase Order (PO) follow-up
  • Provide order status, quotes and pricing to customers and vendors
  • Maintain organized information regarding quotes and orders and generate necessary reports to supervisors and managers

Experience and Education


  • 1 - 5 years in customer service, industrial customer service and vendor management preferred
  • High School diploma or equivalent
  • Strong computer skills
  • Experience with Microsoft Office (Outlook, Excel, and Word)
  • Strong written and oral communications
  • SAP quote and order experience is a plus but not required


Equal Opportunity Employer

Nearest Major Market: Charlotte
Nearest Secondary Market: South Carolina

Job Segment: Engineer, Industrial, ERP, SAP, Materials Science, Engineering, Manufacturing, Technology, Science