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Key Account Specialist - Metal Cutting Tools


Allentown, PA, US

REQ ID:  40040

With over 80 years as an industrial technology leader, Kennametal Inc. delivers productivity to customers through materials science, tooling and wear-resistant solutions. Customers across aerospace, earthworks, energy, general engineering and transportation turn to Kennametal to help them manufacture with precision and efficiency. Every day approximately 9,000 employees are helping customers in more than 60 countries stay competitive. Kennametal generated nearly $1.9 billion in revenues in fiscal 2020. Learn more at Follow @Kennametal: Twitter, Instagram, Facebook, LinkedIn and YouTube.


Key Account Specialist - Metal Cutting Tools

Location - Reading or Allentown, PA


Job Summary 

Drive sales growth with established customers by managing customer relationship, providing technical direction, and increasing  productivity for our customer.

Key Job Responsibilities


  • Manage 1-10 established customer relationships.
  • Maintain existing business and grow share of wallet with assigned customer accounts within assigned geography.  
  • Takes hand-off from Sales Engineer (hunter) when account reaches certain level of sales volume.
  • Leverage CRM to track activities and NOVO
  • Determine key objectives required to win and resource requirements/risks
  • Drive E-Commerce applications
  • Develop and maintain deep technical knowledge on a particular end-market and stay up-to-date on latest industry trends to continually improve customer productivity.
  • Provide technical expertise on products (e.g., product lifecycle obsolescence), customer programs (e.g., product upgrades) and customer cost savings initiatives.
  • Maintains intense market knowledge of competitors and market gaps.
  • Support Sales Engineers by providing technical expertise when closing new customers.
  • Coordinate with Inside Sales rep(s) and Sales Support to grow sales within assigned accounts plus troubleshoot customer gaps as needed.



  • Degree in Business and or Manufacturing and or Engineering preferred.  
  • 5-10 years of related experience preferred. 
  • CMP Program certificate preferred. (Certified Metal cutting Professional).   
  • Entrepreneurial. Creative. Analytic. Assertive. Competitive.  

  As part of our core values, Kennametal is committed to providing an inclusive and welcoming environment for all people.  We are an Equal Opportunity employer.

Nearest Major Market: Allentown

Job Segment: PLM, Inside Sales, Telemarketing, Sales Engineer, Materials Science, Management, Sales, Science