Analyst System Administration/SCCM & Intune Admin

About Kennametal

With over 80 years as an industrial technology leader, Kennametal Inc. delivers productivity to customers through materials science, tooling and wear-resistant solutions. Customers across aerospace and defense, earthworks, energy, general engineering and transportation turn to Kennametal to help them manufacture with precision and efficiency. Every day approximately 8,700 employees are helping customers in nearly 100 countries stay competitive. Kennametal generated $2.1 billion in revenues in fiscal 2023. Learn more at www.kennametal.com. Follow @Kennametal: Twitter, Instagram, Facebook, LinkedIn and YouTube.

Job Title: Analyst System Administration/SCCM & Intune Admin

Job Location: Bangalore

Job Description:

This position’s primarily responsibility is the administration of the System Center Configuration Manager (SCCM), Intune and perform application deployment, patch deployment, Reporting and O.S Deployment activities.

Education & Relevant Experience (in brief):

• Bachelor’s degree in computer or information Sciences.
• Overall IT experience of 5+ yrs. with a minimum experience of 4 years in SCCM & Intune
• In-dept experience in SCCM & Intune, Building SQL Reports, PowerShell Scripting or VB Scripting.

Required Certifications:

• Microsoft Certified Systems Engineer (MCSE)
• Intune Certification

Required Experience / Skill Sets:

• 5+ years of experience in endpoint administration.
• In-depth and extensive experience in the implementation, administration, and configuration of endpoint management tools – SCCM & Intune
• Experience with Autopilot & OSD
• Experience and strong understanding of security protocols and best practices for endpoint security.
• Intermediate scripting skills (e.g., PowerShell, Batch, Bash, Python)
• Experience in major Microsoft technologies like server operating systems, Active Directory, SharePoint, and SQL Server is a plus, Windows and macOS scripting languages
• Good Knowledge on BitLocker and MS Defender
• Experience in creating documentation. Audiences can vary between technical and non-technical users and management.
• Excellent Oral and Communication skills to interact and work with global IT teams & end customers.
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Key Responsibilities:

• Provide day-to-day administration and support of SCCM & Intune environment to ensure stability, integrity, and business continuity.
• Endpoint Management: Lead the design, configuration, deployment, and ongoing management of endpoint devices and related infrastructure, ensuring security, scalability, and compliance.
• Provide advanced endpoint system administration and support in a heterogeneous environment (Windows OS, Mac OS, Virtual Environments) with a high focus on endpoint security; software provisioning; patch management; endpoint lifecycle; service automation; and usability.
• Routine activities like, SCCM Infra Management, implementation and/or migration of any new additional site servers, Performing routine maintenance activities, old package cleanup, backups etc and monitoring /maintaining SCCM site servers and client health.
• Administer SCCM software delivery, including various methods such as running advertised programs, machine targeted, user targeted, Application Library, and Software Center.
• Prepare site system roles for OS deployments with Configuration Manager.
• Security and Compliance: Implement and enforce security policies, protocols, and best practices to protect endpoint devices from security threats. Ensure compliance with industry standards and regulations.
• Troubleshooting: Provide advanced troubleshooting and technical support for endpoint-related issues, collaborating with cross-functional teams to resolve complex problems.
• Endpoint Optimization: Proactively identify opportunities for improving endpoint performance, user experience, and operational efficiency. Develop and implement optimization strategies.
• Endpoint Software Deployment: Manage software deployment, updates, and patch management for endpoint devices. Maintain an inventory of software licenses and ensure compliance.
• Documentation: Maintain comprehensive documentation of endpoint configurations, procedures, and troubleshooting guides.
• Strong knowledge of the end-to-end process of OSD and be capable of configuring SCCM OSD in a dynamic manner that can create flexibility in the deployment process.
• Configuring
• Building automation scripts for mundane activities.
• Monitor the ServiceNow ticket and close them as per the SLA’s.

Equal Opportunity Employer