Architect IT Business Solutions - Microsoft Tenant


Bangalore, KA, IN

REQ ID:  43765

Kennametal Inc. (NYSE: KMT) brings together materials science, technical expertise, innovative thinking and superior customer service to help the world fly, drive, power and build. Our tools, materials and wear-resistant solutions enable customers to run longer, cut faster and machine with greater precision. Kennametal is built for performance, and every day approximately 8,700 employees are helping customers in more than 60 countries stay competitive. Kennametal generated $2.0 billion in revenues in fiscal 2022.

Learn more at Follow @Kennametal: Twitter, Instagram, Facebook, LinkedIn and YouTube.

Architect IT Business Solutions Applications (MS Tenant)

Job Summary

The Office 365 applications are tightly integrated and are not meant to be used in isolation.  This requires a team that can quickly respond to changes from Microsoft.   The Collaboration Team needs architects and product specialists to work together with administrators, developers, and security. In addition to the product-specific skills, general technical functions are important for administering a digital workplace application platform, including:

  • Scripting (e.g., Microsoft PowerShell) for bulk/repetitive tasks, administrative functions that are unavailable in the administrative console and custom reporting.
  • Configuring the SaaS environment for security, regulatory compliance, or legal discovery
  • Working with developers and business users to build collaboration strategies and components to integrate with other business applications.
  • Designing and executing data backup and recovery

These platforms change weekly, sometimes daily. It’s critical to know which changes are coming, what their potential impact may be and which changes are important to test. These roles must also focus on user enablement, training and usage monitoring to ensure that the organization is appropriately licensed, based on user adoption levels.  In addition, a governance committee is engaged to keep up with changes to the product.

This role is one of architect/product specialist (grow to be the O365 top level technical expert) who also coordinates the efforts of the other Collaboration product specialists, administrators, and others to ensure the above activities happen seamlessly within the company.  This role will coordinate with the endpoint team to enforce policies as needed.  This role will develop and implement the governance process needed to support the environment, specifically around other applications available to integrate with the tool (i.e. available in Teams)


This role is responsible for the vision setting and execution of the Microsoft Office 365 suite of collaboration products (including but not limited to SharePoint, Viva Suite, Exchange, and OneDrive) and related productivity-based solutions. This effort is coordinated with product specialists (Tech Leads and Analysts) responsible for specific products within this space. They will also lead the effort to expand our offerings to all Kennametal employees and ensure our Digital Workplace productivity tools are meeting needs across the globe.  The architect will work with technical team members and stakeholders to ensure success of the product feature delivery and adoption, while providing technical leadership and innovation to internal and external clients.  Please note that this role will be responsible for coordination across the space and for specific technical area (overall tenant ownership, Dataverse, MS Project, etc.).  Responsible for analyzing and translating business information and technical requirements into an architectural blueprint that outlines solutions to achieve business objectives. Must be able to review and solve IT application and performance issues through detailed analysis, trouble shooting, and collaboration covering all aspects of a given technology. Provides technical leadership on complex projects resulting in appropriate implementation. Manages the technical product life cycle, including introducing new functionality as well as support maintenance of the implemented technology.  


Key Job Responsibilities


  • Coordinate activities across the various people/organizations involved in the O365 space to ensure to eliminate confusion and generate alignment in the highly integrated space.  This includes administrators, developers, product specialists (call quality, Teams telephony, Teams rooms, Groups, etc.) and Microsoft Security.
  • Drive the vision, strategy, and roadmap for the Office 365 product (in conjunction with the other specialists) - Develop and maintain the Collaboration Technology Roadmap for assigned area of responsibility including the deployment strategy for the related applications.
  • Along with Product Specialists (Tech Leads and Analysts), develop, implement, and manage a governance process to support the fully integrated cloud office environment.  Including the management of a Champion network throughout Kennametal. 
  •  Ensure adoption of these enterprise tools throughout Kennametal
  •  Align Office 365 products with the overall IT enterprise architecture vision and goals
  • Serve as the product owner for Office 365 product or product features from evaluating the preview to rolling it out to the users worldwide. Make key decisions on priorities and design and work to ensure that all stakeholders are aligned
  •  Develop a thorough understanding of the Office 365 suite of applications and their capabilities and stay abreast of product evolution
  • Monitor Microsoft announcements to identify any replacement plans for our current tools.  Develop and implement replacement strategies as needed. 
  • Continue to monitor and update as needed the shopfloor collaboration and communication strategy and user experience strategy.  Investigate the fit of Loop, Places, Oh Snap!, Ice Breaker, CoPilot, AI initiatives, and other new Microsoft introduced tools for fit to our strategy.  Develop and execute pilot or implementation plans as needed.
  • Proactively solve project issues promptly and effectively
  • Provide periodic communications to project sponsors, stakeholders, and management
  • Champion global collaboration and knowledge sharing best practices
  •  Prioritize, improvise, and adapt technologies to address changing business needs and issues
  •  Partner with business and leaders to identify and prioritize opportunities for utilizing Office 365 capabilities
  • As Architect of the Collaboration space:
    • Develop tactical plans to achieve business results and provide feedback and input on strategy -  Be the "product manager" from a technical perspective. Work with Business Partners and other personnel to manage the collection, prioritization and implementation of technical enhancements and change requests
    • As required to support Kennametal's strategic direction, keep up to date with new technologies by attending, and collecting information from others who attend vendor demonstrations, user groups etc. and determine best fit for Kennametal.
    • Knowledge of specialized field or expertise. Oversees execution of key cross-functional projects in support of strategy.
    • Overall understanding of business objectives and influence of department on achievement of those objectives.
    • Develops the tactical plan for the area of accountability as a reference point to execute strategy.
    • May build and maintain relationships with constituents outside Company to support business needs.
    • Has responsibility for making decisions and managing risks that would have little or no impact on the assets of the Company.
    • Provides input into attainment of strategy for area of accountability.
    • Identifies emerging issues relevant to area of accountability and adjusts execution plan to address issues

Key areas of responsibility:

  • Overall Tenant Owner / Multi Geo
  • Dataverse
  • MS Project technical space
  • MS 365 Copilot evaluation
  • AI Opportunities
  • Power Platform for app development
  • Exchange
  • Others as assigned.

Experience and Skills

  • Bachelor’s degree
  • 8+ years relevant experience
  • 6-8 years of hands-on Microsoft Experience (Exchange, Teams, SharePoint, Power App, Dataverse, Multi Geo…)
  • 5+ years of progressive experience supporting Exchange Online, SharePoint, Teams and Microsoft O365. 
  • Hands-on expertise of working with a complex Active Directory infrastructure environment and the requirement of strictly following standards, procedures, and processes
  • Expertise in coordination and escalation to Microsoft support and ability to coordinate with first and third-party software vendors as needed for resolution of business-impacting problems (preferred)
  • Strong Experience with Microsoft 365 Tenant, Dataverse, Multi Geo
  • Experience with SharePoint solution design utilizing Power Platform
  • Ability to understand and design a large solution upon technical, application and business requirements.
  • Demonstrate strong analytical, troubleshooting, and problem-solving skills.
  • Strong technical writing and documentation skills
  • Office 365 tools (Word, Excel, Power Point)
  • Ability to work independently and as part of a team.
  • O365 Certification a plus



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