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With over 80 years as an industrial technology leader, Kennametal Inc. delivers productivity to customers through materials science, tooling and wear-resistant solutions. Customers across aerospace, earthworks, energy, general engineering and transportation turn to Kennametal to help them manufacture with precision and efficiency. Every day approximately 10,000 employees are helping customers in more than 60 countries stay competitive. Kennametal generated nearly $2.4 billion in revenues in fiscal 2018. Learn more at www.kennametal.com.

 

 

 

Customer Service Rep - Bilingual (Spanish/English)
South Charlotte/Fort Mill Area 
 
 
Job Summary


Kennametal has multiple openings for Bilingual Customer Service Representatives (English-Spanish). We offer a highly competitive salary, full comprehensive benefits package including 401(k) with company match, generous paid time off and paid holidays.
 
Candidates must be bi-lingual in English and Spanish (fluency to conduct business in both English and Spanish). The Customer Service Rep provide front line support for customer order entry, order expedites, and order expediting, quoting, returns, price/availability. This position is based in Fort Mill, SC.
 
Responsibilities

 

  • Perform CSR related tasks within well-defined procedures using phone and email to support Kennametal customers in Mexico
  • Performs follow up with customers, generates quotes, order tracking
  • Compile data and prepare reports for managers as needed

 
Requirements

 

 

  • Fluent in both English and Spanish (written and verbal)
  • 1 - 5 years in customer service
  • High School diploma or equivalent
  • Strong computer skills
  • Experience with Microsoft Office (Outlook, Excel, and Word)
  • Strong written and oral communications
  • SAP quote and order experience is a plus but not required

Equal Opportunity Employer


Nearest Major Market: Charlotte
Nearest Secondary Market: South Carolina

Job Segment: ERP, Engineer, SAP, Materials Science, Technology, Engineering, Science