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Quality Manager


Goshen, IN, US

REQ ID:  39954

With over 80 years as an industrial technology leader, Kennametal Inc. delivers productivity to customers through materials science, tooling and wear-resistant solutions. Customers across aerospace, earthworks, energy, general engineering and transportation turn to Kennametal to help them manufacture with precision and efficiency. Every day approximately 9,000 employees are helping customers in more than 60 countries stay competitive. Kennametal generated nearly $1.9 billion in revenues in fiscal 2020. Learn more at Follow @Kennametal: Twitter, Instagram, Facebook, LinkedIn and YouTube.

Position Description:  This position is responsible for ensuring that Kennametal Stellite products are manufactured according to written procedures and inspected/certified in accordance with customer specifications, while continuously improving and maintaining the effectiveness of ISO 9001, Nadcap, ISO 13485, TS 16949, 10CFR Part 50 App B, AS9100 and ISO/IEC 17025 requirements.  This position is also responsible for reviewing and implementing regulatory requirements associated with FDA, Medical Device Directive 93/42/EEC, and other regulatory requirements, as applicable.


Essential Functions:

1. Effectively manage and maintain all aspects of the quality system, including quality manuals, procedures, work instructions, corrective actions, audits, risk management and continuous improvement

2. Effectively monitor and report status of the quality system to management

3. Ensure product manufacturing is compliant to ISO 9001, ISO 13485, TS 16949, 10 CFR Part 50 App B, AS9100

4. Ensure materials test laboratory is compliant to all Nadcap and ISO/IEC 17025 requirements

5. Effectively monitor, implement and maintain regulatory requirements

6. Implement Management Based Safety program for the laboratory and as a manager

Typical duties and tasks:

1.Quality program:

  1. Maintain various accreditations and act as representative during audits for accreditation
  1. Write, read, and review quality manual, procedures, work instructions, and specifications
  1. Maintain document control and master document list
  1.  Coordinate and manage audit schedules, internal auditors, and source inspectors
  1.  Identify and coordinate required training
  1.  Coordinate and manage the customer complaint and corrective action reporting system
  1. Coordinate and manage the risk management program
  1. Maintain quality records and master record retention list
  1. Act as Management Representative per ISO requirements and report status to management
  1. Maintain nonconforming material system including disposition of material

2.Materials Testing Laboratory

  1. Possess a fundamental understanding of all inspection equipment and practices
  1. Provide technical guidance to staff, as applicable
  1. Assess and make recommendations regarding equipment
  1. Ensure Nadcap and ISO 17025 requirements are implemented and understood in the laboratory
  1. Ensure a calibration control program is implemented and maintained


  1. Assure that product is manufactured according to procedures
  1. Participate in continuous improvement and/or lean projects
  1. Inspect, approve, and certify that products meet requirements of customer PO, specifications and accreditations


  1. Primary responsibility for receiving and final inspection function
  1. Ensure metallurgical laboratory conducts the required inspections or forwards to another approved laboratory for required testing
  1. Evaluate customer specifications and ensure applicable requirements are communicated to laboratory personnel through SAP inspections


  1. Provide technical backup and consultation for production
  1. Handle all matters relating to employee relations in quality assurance area, such as scheduling of overtime, filling of temporary and permanent vacancies, training of new employees, enforcing absenteeism policy, disciplinary actions, employee evaluations, etc. in accordance with company policies
  1. Ensure communication with and maintain training of laboratory personnel

6. Regular attendance

Qualifications and Experience:

1.B.S. or higher in metallurgy or material sciences or equivalent experience

2.ASQ CQE or CQM certification or equivalent

3.Knowledge and experience with ISO 9001, Nadcap, ISO 13485, TS 16949, 10CFR Part 50 App B, AS9100, ISO/IEC 17025, FDA Regulations, and MDD 93/42/EEC Regulatory Requirements

4.Knowledge and experience with powder metallurgy

5.Demonstrated oral and written communication skills with all levels of organization and external customers

6.Attention to detail

7.Strong interpersonal skills, with emphasis on succeeding in a team environment

Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

1. Constant fingering, grasping, feeling; frequent reaching, standing for sustained periods of time; occasional balancing, stooping, kneeling, crouching, pushing or pulling.  Occasional lifting up to 20 pounds unassisted; 50 pounds assisted

2.Close visual acuity to perform tasks such as viewing a computer terminal and extensive reading

3. Occasionally subject to atmospheric conditions including fumes, dust, gases;  subject to occasional noise and extreme heat;  majority of work conducted in typical office environment

4. Often performs work activities by oneself and away from others; directs others and makes judgments.  May perform under stress, including attainment of set tolerances and standards;  may perform repetitive work

5.Hearing protection required in designated areas, eye protection while in production areas





  As part of our core values, Kennametal is committed to providing an inclusive and welcoming environment for all people.  We are an Equal Opportunity employer.

Nearest Major Market: Elkhart
Nearest Secondary Market: South Bend

Job Segment: Materials Science, Metallurgy, Quality Assurance, Document Control, Manufacturing, Science, Technology, Administrative