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Inside Sales Representative - Remote


Latrobe, PA, US, 15601

REQ ID:  34863

With over 80 years as an industrial technology leader, Kennametal Inc. delivers productivity to customers through materials science, tooling and wear-resistant solutions. Customers across aerospace, earthworks, energy, general engineering and transportation turn to Kennametal to help them manufacture with precision and efficiency. Every day approximately 9,000 employees are helping customers in more than 60 countries stay competitive. Kennametal generated nearly $1.9 billion in revenues in fiscal 2020. Learn more at www.kennametal.com. Follow @Kennametal: Twitter, Instagram, Facebook, LinkedIn and YouTube.

Job Title: Inside Sales Representative

Location: Remote anywhere in United States  



Job Summary and Mission:

The Inside Sales Rep is a true self starter, who proactively and aggressively pursues market share growth and grows/ maintains customer relationships with new and existing accounts.  This role is responsible for running a territory like a business as an “owner”, closing deals, and solidifying loyal repeat buyers, either by direct/ indirect selling providing a sales service-oriented interface with all outside consultants, users, representatives, prospects, and internal personnel. 


This position will be work from home anywhere in the United States.


 Key Job Responsibilities


  • Actively pursue new customers/relationships in a defined territory with main goal to increase sales through strategic planning, outbound calling, emailing, and video conference.  Manage the sales process from proposal to close.
  • Manage and grow existing relationships with customers with relatively low spend (less than $50K).
  • Transition accounts as needed to/ from field sales – based on annual review of performance.
  • Determine and create daily activities in collaboration with field sales, to win sales and resource requirements/ risks.
  • Leverage CRM and sales enablement tools to document customer interactions (i.e. calls, emails, tasks & report preparation).
  • Identify potential untapped markets through cold calling, research, leads.
  • Gather customer and competitor insights.  Utilize the data to drive sales objectives and/or transition the information to field sales to capture market share.
  • Drive customer adoption of e-commerce tools through education & marketing campaigns.
  • Negotiate pricing, agreements, programs.
  • Collaborate internally with technical experts and team to win new business.
  • Customer problem solving through effective communication and teamwork with internal & external stakeholders.
  • In conjunction with application support, engage in technical discussions with potential and current clients through demonstrations and presentations.



 Knowledge & Skills:


  • Excellent organizational, time management and soft skills required 
  • Ability to be creative and think “outside of the box”
  • Adept at analytics
  • Excellent interpersonal skills; self-motivated
  • Competitive and assertive
  • Demonstrated success working with little to no direct daily supervision
  • Ability to effectively communicate and interact with all levels, both internal/external
  • Proficient with Tableau and CRM software



Typical Education or Equivalent Work Experience:


  • Bachelor’s Degree in Business, Marketing or Communications Preferred.
  • 3-5 years professional sales experience required in combination with a bachelor’s degree OR 5-8 years professional sales experience required in combination with associates/ technical degree.
  • Sales certifications or formal sales training preferred
  • Proven track record of success in relationship selling



As part of our core values, Kennametal is committed to providing an inclusive and welcoming environment for all people.  We are an Equal Opportunity employer.

Nearest Major Market: Pittsburgh

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