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Supervisor Quality-US

Location: 

New Market, VA, US

REQ ID:  40031

With over 80 years as an industrial technology leader, Kennametal Inc. delivers productivity to customers through materials science, tooling and wear-resistant solutions. Customers across aerospace, earthworks, energy, general engineering and transportation turn to Kennametal to help them manufacture with precision and efficiency. Every day approximately 9,000 employees are helping customers in more than 60 countries stay competitive. Kennametal generated nearly $1.9 billion in revenues in fiscal 2020. Learn more at www.kennametal.com. Follow @Kennametal: Twitter, Instagram, Facebook, LinkedIn and YouTube.

Kennametal is seeking a quality supervisor responsible for leading the quality assurance team at the plant level.  This person will direct workflow through the inspection lab, address non-conforming material, drive efforts to reduce manufacturing scrap, manage customer complaints along with associated customer communications, ensure that the calibration of manufacturing gages is properly maintained, perform ISO 9001:2015 internal audits and serve as the primary point of contact for the ISO registrar, champion and maintain the quality management system documentation, create and update appropriate training documentation, communicate the status of the plant’s quality initiatives both internally within the plant as well as to external stakeholders. The successful candidate has a hands-on attitude, is passionate about problem solving and root cause analysis, and is dedicated to providing the customer with quality product.

 

Key Job Responsibilities

  • Lead a team consisting of three quality technicians spread over three shifts. Direct workflow through the inspection lab and coordinate daily/weekly tasks with quality personnel as required.
  • Address non-conforming material through corrective actions. Collaborate with production to reduce manufacturing scrap.
  • Manage the disposition and resolution of customer complaints, along with associated customer communications.
  • Perform analysis of scrap and complaint trends to identify areas of concern and perform root cause analysis to improve manufacturing processes.
  • Ensure that the calibration of manufacturing gages is properly maintained.
  • Lead ISO 9001:2015 internal audits and serve as the primary point of contact for the ISO registrar.
  • Serve as the administrator of and maintain the quality system documentation. Create and update appropriate training documentation as needed.
  • Communicate the status of the plant’s quality initiatives both internally within the plant as well as to external stakeholders.

 

Education

  • Bachelor’s in Engineering preferred.
  • 3+ years of manufacturing shop floor experience.
  • Strong customer communication skills.
  • Microsoft Office (Word, Excel, PowerPoint). Root cause analysis. ISO 9001:2015 internal auditing. Six Sigma, 5S+, Lean Manufacturing, ASQ certifications a plus, but not required.

 

 As part of our core values, Kennametal is committed to providing an inclusive and welcoming environment for all people.  We are an Equal Opportunity employer.


Nearest Major Market: Harrisonburg
Nearest Secondary Market: Virginia

Job Segment: Lean Six Sigma, Materials Science, Six Sigma, Quality Assurance, Manager, Management, Science, Technology