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Customer Service Rep - CSS team Germany


Poznań, WP, PL, 61-144

REQ ID:  32570

With over 80 years as an industrial technology leader, Kennametal Inc. delivers productivity to customers through materials science, tooling and wear-resistant solutions. Customers across aerospace, earthworks, energy, general engineering and transportation turn to Kennametal to help them manufacture with precision and efficiency. Every day approximately 10,000 employees are helping customers in more than 60 countries stay competitive. Kennametal generated nearly $2.4 billion in revenues in fiscal 2019. Learn more at www.kennametal.com. Follow @Kennametal: Twitter, Instagram, Facebook, LinkedIn and YouTube.


Customer Service Representative – German speaker


Job Summary

An excellent opportunity has become available to join Kennametal as a Customer Service Representative in Shared Services team.

The successful candidate will be responsible for a broad variety of administrative and support related tasks that cover mainly the entry of customer orders in a timely and accurate manner. The ability to communicate in German, at least B2, combined with communicative English, a positive attitude and willingness to learn are more important than prior work experiences.



  • Perform CSR related tasks to support Kennametal customers in Germany
  • Work in partnership with Customer Service Team in Germany
  • Use SAP, CRM, MS Office, Esker


Typical Education and Work Experience

  • Excellent German verbal and written communication skills
  • Knowledge of MS Office
  • Experience in a customer service environment is a plus


What we offer

  • Benefits (Multisport, Lunch Pass, Sodexo Flexi, Medicover, language courses)
  • Stability and solid work environment
  • Great atmosphere and even greater Team

Equal Opportunity Employer

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