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Celebrating its 80th year as an industrial technology leader, Kennametal Inc. delivers productivity to customers through materials science, tooling and wear-resistant solutions. Customers across aerospace, earthworks, energy, general engineering and transportation turn to Kennametal to help them manufacture with precision and efficiency. Every day approximately 10,000 employees are helping customers in more than 60 countries stay competitive. Kennametal generated nearly $2.4 billion in revenues in fiscal 2018. Learn more at





Kennametal is looking for an Analyst HR Shared Services, APAC based in Shanghai. The role is responsible for delivery of HR Shared Services for assigned countries and BU for AP region and drive continuous process improvement. The HR Shared Services include data maintenance and audit, employee life cycle support, compensation & benefits administration, employee contact center, etc.



Reports to: Manager HR Shared Services, APAC

Internal Relationships: Extended HR team within region, Global HR team, Finance, Audit, Sourcing & Legal

External Relationships: HR vendors, HR technology consultants & Government agencies



  • Independently manage day to day HR operational services for the assigned BU and countries in APAC.
  • Stabilize, standardize and improve HR SSC processes and procedures to ensure efficient and effective HR shared services delivered to the organization, which include
  • Define/maintain operational processes and SOPs;
  • Provide inputs to HR policy design;
  • Understand and define data standards and system operations guide and ensure alignment to global design;
  • Monitor and continuously improve KPI of service delivery & Perform process CIP;
  • Maintain & provide HR services process related knowledgebase input.
  • Lead or support HR services standardization, optimization or HRIS related projects for the region.
  • Work closely with country/regional/global HR business partners and COEs to drive value added HR services to meet business needs through processes, tools, technology and data analysis.
  • Responsible for employee communications regarding HR services delivery, as well as follow up employee inquiries.
  • Vendor management & other assigned projects.




  • Bachelor’s degree or above with 5+ years relevant working experiences.
  • Broad knowledge on Labor or employment legislations, familiar with benefits administration, including social insurance, group insurance, and other employee benefits related design and execution
  • Experiences working in similar scale or larger HR SSC or COE functions, experienced with vendor management.
  • Good communication and interpersonal skills. Experienced in change management & Project management.
  • Experiences with advanced HR technology, such as SAP, Success Factor or Kronos.
  • APAC regional exposure will be a plus.



  • Fluent in Chinese & English for both written & verbal communications.
  • Reliable, demonstrate initiative and attention to detail.
  • High sense of information security and confidentiality.
  • Understanding of operational risk, able to self-assess and control risk.
  • Able to handle high volume of work & adapt to change. 
  • Ability to work independently, multi-task, work under pressure
  • Good team player, quick learner with innovation and creativity.

Equal Opportunity Employer

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