Key Account Specialist-China
Tianjin, TJ, CN
Kennametal Inc. (NYSE: KMT) brings together materials science, technical expertise, innovative thinking and superior customer service to help the world fly, drive, power and build. Our tools, materials and wear-resistant solutions enable customers to run longer, cut faster and machine with greater precision. Kennametal is built for performance, and every day approximately 8,700 employees are helping customers in more than 60 countries stay competitive. Kennametal generated $2.0 billion in revenues in fiscal 2022.
Learn more at www.kennametal.com. Follow @Kennametal: Twitter, Instagram, Facebook, LinkedIn and YouTube.
Key Job Responsibilities:
1. Manage 1-10 established customer relationships.
2. Maintain existing business and grow share of wallet with assigned customer accounts within assigned geography.
3. Takes hand-off from Sales Engineer (hunter) when account reaches certain level of sales volume.
4. Leverage CRM to track activities and NOVO
5. Determine key objectives required to win and resource requirements/risks
6. Drive E-Commerce applications
7. Develop and maintain deep technical knowledge on a particular end-market and stay up-to-date on latest industry trends to continually improve customer productivity.
8. Provide technical expertise on products (e.g., product lifecycle obsolescence), customer programs (e.g., product upgrades) and customer cost savings initiatives.
9. Maintains intense market knowledge of competitors and market gaps.
10. Support Sales Engineers by providing technical expertise when closing new customers.
11. Coordinate with Inside Sales rep(s) and Sales Support to grow sales within assigned accounts plus troubleshoot customer gaps as needed.
Requirements:
• Degree in Business and or Manufacturing and or Engineering preferred.
• 5-10 years of related experience preferred.
• CMP Program certificate preferred. (Certified Metal cutting Professional).
• Entrepreneurial. Creative. Analytic. Assertive. Competitive.
• Driver's license required.
• Good command of English, reading & written.
Equal Opportunity Employer
Job Segment:
Materials Science, Inside Sales, Telemarketing, PLM, CRM, Science, Sales, Management, Technology