Key Account Specialist-China
Hangzhou, ZJ, CN
About Kennametal
With over 80 years as an industrial technology leader, Kennametal Inc. delivers productivity to customers through materials science, tooling and wear-resistant solutions. Customers across aerospace and defense, earthworks, energy, general engineering and transportation turn to Kennametal to help them manufacture with precision and efficiency. Every day approximately 8,700 employees are helping customers in nearly 100 countries stay competitive. Kennametal generated $2.1 billion in revenues in fiscal 2023. Learn more at www.kennametal.com. Follow @Kennametal: Twitter, Instagram, Facebook, LinkedIn and YouTube.
Key Job Responsibilities:
1. Manage 1-10 established customer relationships.
2. Maintain existing business and grow share of wallet with assigned customer accounts within assigned geography.
3. Takes hand-off from Sales Engineer (hunter) when account reaches certain level of sales volume.
4. Leverage CRM to track activities and NOVO
5. Determine key objectives required to win and resource requirements/risks
6. Drive E-Commerce applications
7. Develop and maintain deep technical knowledge on a particular end-market and stay up-to-date on latest industry trends to continually improve customer productivity.
8. Provide technical expertise on products (e.g., product lifecycle obsolescence), customer programs (e.g., product upgrades) and customer cost savings initiatives.
9. Maintains intense market knowledge of competitors and market gaps.
10. Support Sales Engineers by providing technical expertise when closing new customers.
11. Coordinate with Inside Sales rep(s) and Sales Support to grow sales within assigned accounts plus troubleshoot customer gaps as needed.
Requirements:
1. Degree in Business and or Manufacturing and or Engineering preferred.
2. 5-10 years of related experience preferred.
3. CMP Program certificate preferred. (Certified Metal cutting Professional).
4. Entrepreneurial. Creative. Analytic. Assertive. Competitive.
5. Driver's license required.
6. Good command of English, reading & written.
Equal Opportunity Employer
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PLM, Telemarketing, Inside Sales, Materials Science, Management, Sales, Customer Service, Science